Privacy Statement

De-Toon.com respects the privacy of all visitors and customers. This privacy statement explains how we handle your personal data.

Last updated: 8 January 2026

Introduction

De-Toon.com is responsible for the processing of personal data as described in this privacy statement. This privacy statement applies to all services we offer, including website development, webshops, custom development and hosting services.

We process your personal data because you use our services and/or because you provide these data to us yourself. Below you will find an overview of the personal data that we process.

Data controller

de-Toon.com

KvK number: 71447210

VAT number: NL002349019B52

Registered address: Haren, The Netherlands

E-mail: info@de-toon.com

Which personal data do we collect?

De-Toon.com processes your personal data because you use our services and/or because you provide these data to us yourself. Below you will find an overview of the personal data that we process:

Contact details

  • First and last name
  • E-mail address
  • Phone number
  • Address details

Company details

  • Company name
  • KvK number
  • VAT number

Project information

  • Project description and specifications
  • Communication about projects
  • Feedback and comments

Technical data

  • IP address
  • Location data
  • Browser type and version
  • Visitor behaviour on the website

Purposes of processing

De-Toon.com processes your personal data for the following purposes:

Service delivery

Delivering our services, such as website development, webshops, custom development and hosting. This includes communication about projects, invoicing and support.

Customer service

Being able to call or e-mail you if this is necessary to carry out our services. You will be called if you have given permission for this.

Analysis and improvement

Analysing your behaviour on the website in order to improve the website and to tailor the range of products and services to your preferences.

Newsletters

Sending our newsletter and/or promotional flyer, if you have given permission for this. You can unsubscribe from this newsletter at any time.

Legal obligations

Complying with legal obligations, such as tax legislation and administrative requirements.

Retention periods

De-Toon.com does not retain your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. We apply the following retention periods:

Customer data
For the duration of the service + 7 years after termination (fiscal retention obligation)
Invoices
7 years (statutory retention obligation)
Project files
For the duration of the service + 2 years after termination
Website data
A maximum of 2 years (analytical data)
Newsletter
Until unsubscription or the end of newsletter activities

Sharing with third parties

De-Toon.com does not sell your data to third parties and will only provide it if this is necessary for the performance of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we enter into a data processing agreement to ensure the same level of security and confidentiality of your data.

We may share your data with:

  • Hosting providers - For hosting and managing websites and applications
  • E-mail providers - For sending e-mails and newsletters
  • Accounting software - For administration and invoicing
  • Analytics services - Google Analytics, for analysing website visits (only with your consent)

Cookies

deToon uses functional cookies and, only with your consent, analytical cookies. A cookie is a small text file stored in the browser of your computer, tablet or smartphone. You can change your choice at any time via 'Cookie settings' at the bottom of every page.

Functional cookies

These cookies ensure that the website functions properly. For example, they remember your preferred settings. We can also use them to optimise our website. These cookies are necessary and cannot be disabled.

Analytical cookies

With your consent, deToon uses Google Analytics 4 to see how the website is used, so the site can be improved. Google Analytics 4 does not store IP addresses, the data is not used for advertising and is not shared with other Google services. Google Ireland Ltd. processes this data as a processor; data may also be processed outside the EU under the EU-US Data Privacy Framework. The data is kept for 14 months. If you decline, no analytical cookies are placed and no data is sent to Google.

Managing cookies

You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via your browser settings.

Please note: disabling cookies may mean that certain functionalities of the website no longer work.

Security

De-Toon.com takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification.

SSL/TLS Encryption

All data is transmitted encrypted via secure HTTPS connections

Access security

Strict access controls and authentication for all systems

Regular back-ups

Automatic back-ups to prevent data loss

Security updates

Continuous monitoring and updates of security systems

If you feel that your data is not properly secured or there are indications of misuse, please contact us at info@de-toon.com

Your rights

You have the right to inspect, correct or delete your personal data. In addition, you have the right to withdraw any consent for the data processing or to object to the processing of your personal data by de-Toon.com, and you have the right to data portability.

Right of access

You have the right to inspect your personal data. You can submit a request to receive an overview of all personal data that we process about you.

Right to rectification

You have the right to supplement, correct, have deleted or block your personal data. We will respond to your request within four weeks.

Right to data portability

You have the right to receive your personal data in a structured, commonly used and machine-readable format and to transfer this data to another party.

Right to object

You can object to the processing of your personal data. We will comply with this, unless there are legitimate grounds for processing.

Withdrawing consent

If we process your personal data on the basis of your consent, you always have the right to withdraw this consent.

To make sure that the request for access was made by you, we ask you to enclose a copy of your identity document with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and citizen service number (BSN). This is to protect your privacy.

Filing complaints

If you have a complaint about the processing of your personal data, please contact us. We take privacy very seriously and will thoroughly investigate your complaint.

You also always have the right to file a complaint with the Autoriteit Persoonsgegevens (Dutch Data Protection Authority). This is the supervisory authority in the field of privacy protection.

Contact

Do you have questions about this privacy statement or about the way we handle your personal data? Please contact us.

Contact details

Location
Haren, The Netherlands
Kamer van Koophandel (KvK)
71447210
VAT
NL002349019B52

Changes to this privacy statement

De-Toon.com reserves the right to make changes to this privacy statement. We recommend that you consult this privacy statement regularly so that you are aware of these changes.

We will actively communicate important changes via our website and/or by e-mail to existing customers.

Last change

8 January 2026